Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Marketing Mindset platform, website, applications, educational content, and related services (collectively, the "Service"). The Service is operated by Cyberma s.r.o., Belehradska 858/23, 120 00 Prague, Czech Republic, under the Marketing Mindset brand ("Company", "we", "our", "us").

By creating an account, purchasing a plan, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the Service.

2. Definitions

• Account means the user profile you create to access the Service.
• Content means educational materials, lessons, courses, text, images, audio, video, tools, templates, and other materials available through the Service.
• User Content means data or materials you submit, upload, write, store, or generate in the Service, including profile inputs, notes, prompts, assignments, comments, files, and similar materials.
• AI Features means tools that use artificial intelligence, machine learning, profiling, recommendation systems, or generated responses to personalize the Service or produce outputs.
• AI Output means any text, suggestions, summaries, recommendations, analyses, or other results generated by AI Features.
• Subscription means a recurring paid plan billed at regular intervals until canceled.
• One-Time Purchase means a non-recurring paid purchase for specific access, content, or features.

3. Eligibility, Accounts, and User Responsibilities

You may use the Service only if you can enter into a binding agreement under applicable law. The Service is intended primarily for adults. If we allow access for a person under 18, that access must be approved by a parent or legal guardian who accepts these Terms on the minor's behalf.

You are responsible for keeping your Account credentials confidential and for all activity carried out through your Account. You must provide accurate, current, and complete information and update it when necessary. You must notify us without undue delay if you suspect unauthorized access or misuse of your Account.

You may not create an Account using false information, impersonate another person or entity, share your login in a way that circumvents plan limits, or use the Service in violation of applicable law.

4. Description of the Service

Marketing Mindset is a SaaS platform that gives users access to educational resources such as courses, lessons, exercises, tools, dashboards, and related learning materials. Certain content or features may be available only to registered users, paying users, or users on specific plans.

Some content is released gradually or becomes available according to specific timing, progress, or business rules. We do not guarantee that all content will be available immediately after registration or purchase, unless we expressly state otherwise on the relevant offer page.

We may provide AI Features, including AI-based profiling, personalization, recommendations, generated text, and contextual assistance that may use information from your profile, activity, and prior interactions to tailor your experience.

5. AI Features and AI Output Disclaimer

AI Features are provided to support learning, ideation, and workflow assistance. AI Output may be inaccurate, incomplete, outdated, biased, irrelevant to your situation, or otherwise unsuitable for your intended use.

AI Output is advisory only. It is not legal, business, financial, medical, psychological, regulatory, tax, or other professional advice. You are solely responsible for reviewing AI Output, verifying it independently, and deciding whether and how to use it.

You must not rely on AI Output as the sole basis for important personal, commercial, legal, compliance, or educational decisions. We are not responsible for decisions, actions, omissions, losses, or claims resulting from your use of or reliance on AI Output.

To operate and improve AI Features, we may store and process AI interactions, prompts, inputs, profile data, usage context, and generated outputs as described in our Privacy Policy.

6. Acceptable Use

You agree not to misuse the Service. In particular, you must not:

• use the Service in violation of applicable law, third-party rights, or these Terms;
• submit unlawful, defamatory, abusive, hateful, discriminatory, infringing, or misleading User Content;
• upload malware, harmful code, or materials designed to disrupt or damage the Service;
• attempt to gain unauthorized access to accounts, systems, APIs, databases, or networks;
• reverse engineer, scrape, copy at scale, or automate access to the Service without our written permission;
• use AI Features to generate unlawful content, spam, deceptive content, or content that infringes the rights of others;
• interfere with platform security, performance, or availability;
• share access in a way that avoids applicable seat, user, or plan restrictions.

7. User Content

You retain ownership of your User Content. However, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, process, display, and transmit your User Content to the extent necessary to operate, secure, maintain, support, personalize, and improve the Service, comply with law, and enforce these Terms.

You represent and warrant that you have the rights required to submit your User Content and that your User Content does not violate applicable law or the rights of any third party. We may review, remove, disable, or restrict User Content where reasonably necessary for legal, security, operational, or policy reasons.

If you submit feedback, suggestions, or ideas about the Service, we may use them without restriction or compensation to you.

8. Intellectual Property

The Service, including its software, branding, structure, design, educational materials, databases, and all Content other than User Content, is owned by us or our licensors and is protected by copyright, trademark, database, and other applicable laws.

Subject to these Terms and any paid plan you purchase, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for its intended purpose. Except where mandatory law allows otherwise, you may not copy, resell, redistribute, publish, publicly display, or create derivative works from the Service or our Content without our prior written consent.

9. Data Usage, Processing, and Privacy

We process personal data in connection with account creation, authentication, profile management, educational progress, lesson and course activity, purchases, billing, support, analytics, security, AI interactions, and personalization. This may include account data, contact details, billing data, device and log data, usage data, profile inputs, responses, notes, uploaded materials, prompts, and AI-generated outputs.

We process personal data for the following purposes and legal bases under applicable data protection law, including GDPR:

• Performance of a contract to provide the Service, maintain your Account, deliver paid access, process purchases, and provide support.
• Compliance with legal obligations such as accounting, tax, fraud prevention, and regulatory record-keeping.
• Legitimate interests to secure the Service, prevent abuse, analyze usage, improve features, develop new functionality, personalize content and recommendations, and maintain platform quality.
• Consent where legally required, for example for certain marketing communications or specific optional cookies or tracking tools.

We may use third-party providers, including payment processors, hosting providers, analytics tools, communications tools, and AI infrastructure providers, acting as processors or independent controllers depending on the service they provide. More detail is set out in our Privacy Policy.

We keep personal data for as long as necessary for the purposes for which it was collected, for the duration of your Account, and for a reasonable period afterward where needed for legitimate business purposes, dispute resolution, backup, security, or legal compliance. Billing and tax records may be retained for the period required by applicable law.

Subject to applicable law, you may have rights to access, correct, erase, restrict, object to processing, request data portability, withdraw consent where processing is based on consent, and lodge a complaint with a supervisory authority. For privacy-related requests, please contact us using the details in the Contact section and review our Privacy Policy.

10. Payments, Subscriptions, Renewals, and Fees

Certain parts of the Service are paid. Prices, billing periods, included features, and usage limits are shown at checkout or on the relevant offer page. Payments are processed through Stripe or another designated payment provider. We do not store your full payment card details.

By submitting a payment method, you confirm that you are authorized to use it and authorize the applicable charges, including recurring charges for Subscriptions, taxes, and any other fees clearly disclosed during checkout.

Subscriptions renew automatically for the same billing period unless canceled before the next renewal date. You can cancel renewal through your account settings where available or by contacting us. Cancellation prevents future renewal charges but does not retroactively cancel or refund the current paid period unless required by law or expressly stated otherwise.

If payment fails, is reversed, or remains overdue, we may retry the charge, suspend paid features, limit access, place the Account into read-only mode, or terminate access after reasonable notice where appropriate.

We may change prices from time to time. For active Subscriptions, price changes will apply no earlier than the next renewal period after we give reasonable prior notice.

We may offer free trials, discounts, promotional pricing, or introductory plans subject to the specific conditions shown when the offer is made. Unless stated otherwise, promotional offers do not guarantee continued pricing after the promotional period ends.

11. Refund Policy

Unless a specific offer page or mandatory law states otherwise, fees for Subscriptions and One-Time Purchases are non-refundable once access to digital content or digital services has been granted.

If you are a consumer in the EU or EEA, you may have statutory withdrawal rights for certain digital purchases. However, where you expressly request immediate access to digital content or digital services before the withdrawal period ends, and acknowledge the legal effect of that request, your withdrawal right may be lost or reduced to the extent permitted by law.

Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.

12. Availability, Service Changes, and Content Access Rules

We aim to keep the Service available and secure, but we do not guarantee uninterrupted or error-free operation. We may modify, update, suspend, discontinue, or replace features, plans, content, integrations, AI models, or parts of the Service where reasonably necessary for operational, legal, security, or business reasons.

Educational content may change over time. Lessons, recommendations, tools, or materials may be updated, removed, reordered, or made available gradually. We may also set or modify eligibility rules, feature gates, usage limits, and plan entitlements.

13. Read-Only Access, Suspension, and Termination

If your Subscription expires, is canceled, or cannot be renewed, we may move your Account or parts of the Service into a read-only state. In read-only mode, you may retain limited access to certain previously available information, but you may lose the ability to edit, submit, generate, or access paid-only features, courses, lessons, tools, or AI functionality.

We may suspend or terminate your Account, remove content, or restrict access immediately if you breach these Terms, create legal or security risk, misuse the Service, fail to pay applicable fees, or where we are required to do so by law.

You may stop using the Service at any time. If you want us to delete your Account, we may need to retain certain data where required for legal, tax, accounting, fraud prevention, dispute resolution, security, or evidentiary purposes.

14. Third-Party Services

The Service may rely on or link to third-party services, including Stripe, hosting providers, analytics providers, communication tools, and AI providers. Those third parties may have their own terms and privacy practices, and we are not responsible for services that we do not control.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, secure, or fit for your specific purpose, or that any Content or AI Output will be accurate, complete, or reliable.

Educational content and AI Features are provided for informational and learning purposes only. You are responsible for evaluating whether the Service is suitable for your needs and for implementing appropriate review and human oversight.

16. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunity, goodwill, data, or anticipated savings, arising out of or related to the Service, these Terms, User Content, third-party services, or AI Output.

To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service and these Terms will not exceed the total amount you paid to us for the relevant Service during the 12 months preceding the event giving rise to the claim, or EUR 100 if you have not made any payment.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, death or personal injury caused by negligence where such limitation is prohibited, or mandatory consumer rights.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Czech Republic, excluding conflict-of-laws rules. If you are a consumer, you also benefit from any mandatory provisions of the law of your country of habitual residence that cannot be waived by contract.

Unless mandatory consumer law provides otherwise, disputes arising out of or in connection with these Terms or the Service shall be resolved by the competent courts of the Czech Republic.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Service, legal requirements, or our business practices. Material changes will be communicated by posting the updated Terms on the website and, where appropriate, by notifying users through the Service or by email. The updated Terms take effect on the date stated at the top of this page.

If you continue to use the Service after the updated Terms take effect, you agree to the revised Terms. If you do not agree, you must stop using the Service.

19. Contact Information

If you have questions about these Terms, privacy requests, billing issues, or support matters, please contact us:

Cyberma s.r.o.
Belehradska 858/23
120 00 Prague
Czech Republic
Email: info@marketing-mindset.net